SSimplreads
Support URL page

App support

Use this page as the public support destination for Simplreads. It contains contact information, troubleshooting notes, and basic FAQ items for App Store users.

Frequently asked questions

  • How do I add a book? Use the app’s add flow and fill in the book information or select a book from search results when available.
  • Can I track reading progress? Yes. You can update pages read and keep books in reading-related sections.
  • Can I write reviews? Yes. The app supports short reviews and longer reading notes.
  • Where is my content stored? The current workflow is intended to store user-created reading data on the device unless the user uses Apple backup or sharing features.

Troubleshooting

  • If book search does not return results, check the internet connection and try another title or author spelling.
  • If progress does not update, close and reopen the book card, then check whether the latest value was saved.
  • If the app behaves unexpectedly, include the app version, iOS version, device model, and a short description in the support email.
  • If content looks incorrect, manually edit the book information inside the app where editing is available.

What to include in a support request

  • App version and build number
  • iPhone, iPad, or Mac model
  • iOS, iPadOS, or macOS version
  • Which section was used: Library, Reviews, Articles, Playlists, Rhythm, or Settings
  • Whether the issue involves book search, saving, editing, progress tracking, or display